Privacy Policy for The Intelligent Weight Loss Method™
Last updated: 15.07.2025
Welcome to The Intelligent Weight Loss Method™ (“we”, “us”, or “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and participate in our programs or coaching services.
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1. Who We Are
The Intelligent Weight Loss Method™ is a UK-based company providing online courses and coaching programs designed to support sustainable, science-based weight loss.
Business name: The Intelligent Weight Loss Method™
Business location: United Kingdom
We are the data controller for any personal information collected through this website and our services, under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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2. Information We Collect
We collect and process the following types of personal data:
A. When you visit our website or purchase a course
• Name
• Email address
• Billing address
• Payment details (processed securely by third-party providers such as Thinkific and/or Stripe/PayPal)
B. During 1:1 Coaching or Support
• Weight and body measurements
• Eating habits and food preferences
• Health and lifestyle information that you voluntarily share
• Phone number for WhatsApp messages (limited to the purpose of coaching and support)
We only collect information necessary to deliver our services effectively.
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3. How We Use Your Information
We use your personal information to:
• Deliver your online course and coaching services
• Communicate with you regarding your account, sessions, or updates
• Provide customer support
• Process payments and manage transactions
• Comply with legal or regulatory requirements
• Improve our services and user experience
We will never sell your personal data to third parties.
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4. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following bases:
• Contractual necessity: to provide the course or coaching you have purchased.
• Consent: when you share optional health information during coaching.
• Legitimate interest: to improve our services and maintain communication.
• Legal obligation: for record-keeping and compliance purposes.
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5. How We Store and Protect Your Data
Your data is stored securely using Thinkific’s encrypted systems and, where applicable, WhatsApp’s end-to-end encryption.
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.
We retain personal data only as long as necessary for service delivery, legal obligations, or dispute resolution.
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6. Sharing Your Information
We may share your data only with trusted third-party providers who assist in operating our business, such as:
• Thinkific: for course hosting and student management
• Payment processors (e.g., Stripe or PayPal): for secure transactions
• WhatsApp: for coaching communication (encrypted)
These providers only use your information as necessary to perform their contracted services.
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7. Your Data Protection Rights (UK & EU)
You have the right to:
• Access a copy of your personal data
• Correct or update your information
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to certain processing
• Withdraw consent at any time (for example, to stop coaching communications)
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated
To exercise your rights, contact us at [insert your contact email].
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8. Cookies and Website Analytics
Thinkific and its integrated services may use cookies or analytics tools to collect non-personal data about your browsing activity, such as page views or session duration.
You can disable cookies through your browser settings if you prefer.
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9. WhatsApp Communication
For 1:1 coaching, we use WhatsApp for convenience and confidentiality.
WhatsApp provides end-to-end encryption, meaning your messages are private between you and your coach.
We do not record or share WhatsApp data with third parties.
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10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
The most recent version will always be posted on this page.
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